Trust And Safety

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For Hosts

Homevilas takes the wellbeing of its hosts and their property very sincerely Which is why we are reaching to great lengths to look after you and your house.


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Choose Your Guests

When you host with Homevilas, you have the choice of hosting various types of guests. The types of interest guest share, type of groups, languages they use and what kind of food they usually eat. This way, we abolish possibilities of mismatches. Before making the confirmation booking of your home, we will let you know to approve the booking of guest arrival at your place, so that we can approve the accommodation booking of the guest. In case you don’t need the booking presently for any reason, we will surely cancel the booking of the guest.



Know Your Guest Before They Book or Arrive

We suggest you to chat as much as you can to know the guest, who he/she is, from where is the guest coming, what do they do, what is there preference and requirements, when are they arrival  at your place. To know more about them, you can also make a telephonic call to get aware about them more specifically. Satisfy the guest too by solving, if any queries before they arrive.

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Verified Guests

You need to check the verification documents to know who the guest is and from where he/she belongs. To verify the every guest through documents is necessary for the concern of security. If you find any hustle, you can straight away ask them to send the identification verification to get them verified. Before the guest arrive at your property, it is a two way mandatory procedure, which needs to be done on priority basis. If a guest has not submitted one, you can insist on it.



Homevilas Hosts Association

By listing your property on Homevilas, you automatically become a member of the Hosts connection. Through this group, you will be able to get in touch with other hosts, get troubleshooting assistance and get access to different settlement provided by Homevilas from time to time.

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Insurance against Bodily Injured & Property Damage

If your property suffers damage due to a Homevilas guest or if you face any challenge which is legal from Homevilas guest who injures himself during their stay, we cover you for such financial damages.




House Rules

If you have any house rules for the guest to stay, before entering the house or leaving the house, make sure you have made the guest aware about each and every Do’s and Don’t before their arrival. Also you must check your property before they check out/depart out from your property. But don’t make it too severe either.


The advantage of getting registered with us is the marketplace fee we take, which is only the 10% of your total booking cost excluding the charge tax price. You will be provided the facility to change your property information anytime. Be it any occasion, you can increase or decrease the price range of different types of rooms accordingly. It is up to you to in case to include or exclude amenities and we provide you the calendar to mark the days of getting bookings from Homevilas.

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For Guest

Homevilas wants you to create collection of memories in your stays, not be worried about issues and problems. We have created a super safe ecosystem for you.


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Upfront Matching

Your hosts may have various types of preferences and choices. When booking the property assure likes and dislikes as much as you can to make your upcoming bond better. Our host and the family are eagerly waiting for your welcome. Every host has different interest, which you will enjoy at the fullest. Some of them can make you do the activities in hilly areas according to their requirement like mountain climbing, cycling, fishing, trekking, mountain biking etc.



Know Your Host

We suggest you to chat as much as you can to know the host, who he/she is, where is the host residing, what do they do, what is there preference and house rules before entering the house. To know more about them, you can also make a telephonic call to get aware about them more specifically. Check your host profile and chat frequently with them before you book. Any questions which are not answered on Homevilas itself can be covered there.

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100% Verified Hosts

For your own safety you need to check the verification documents to know who the host is and from where he/she belongs. To verify the host through documents is necessary for the concern of security. If you find any hustle, you can ask the host to get them verified. Before you arrive at the property of host try to make mutual understanding with the host by chatting or telephonic conversation. Once the invoice is send to you by Homevilas you can manually check their updates, property, correct information.



Reviews & Ratings

Take benefit from the wisdom of other travelers who have stayed with a host and their families. You will find many things of your interest, while reading the reviews. You can also check out some reviews for any queries regarding the homestay you have booked.

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Money Back Guarantee

There are three standard cancellation policy. You will be refunded according to the selected cancellation policy by the host.

 

Flexible:

Full refund 24 hours prior to arrival. 

 

Moderate:

Refund will be as per below mentioned slabs:  

• 10% cancellation fees applicable to 24 hours prior to check-in.

• 50% cancellation fees applicable to 12 hours prior to check-in

• 75% cancellation fees applicable to 6 hours prior to check-in

• 100% cancellation fees applicable to less than 6 hours prior to check-in

 

Strict:

You will not be refunded, once booking confirmed.


If you don't like the property, surely you will get your money back.

·         Choose Your Guests